Introduction

StampCollectShop LLC (we, us, or our), located at 1077 North Willow Avenue Ste 105-405, Clovis, CA 93611, United States, operates the online store at https://stampcollectshop.com (the Site). As the direct seller of record for philatelic products including authentic stamps, albums, supplies, and Official USPS Authorized items, we are committed to protecting your privacy and handling personal information responsibly. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our Site, make purchases, or interact with us. By using the Site, you consent to these practices. We comply with applicable laws including the California Consumer Privacy Act (CCPA), General Data Protection Regulation (GDPR) for EU users, and the Children’s Online Privacy Protection Act (COPPA). Changes to this Policy will be posted here with the updated date, and continued use constitutes acceptance. Related policies such as our Return & Refund Policy, Terms & Conditions, Payments Policy, and Shipping Policy are available via Site links.

Information We Collect and How

We collect information necessary to provide services, process orders, and enhance user experience, including personal and non-personal data. Personal information such as your name, email address, phone number, shipping and billing addresses, and tokenized payment details (last four digits of cards only) is collected directly when you register an account, place orders, subscribe to newsletters, or contact us via support@stampcollectshop.com. Order history including purchased items, quantities, and collected stamps for personalization is also gathered from your transactions. Usage data like IP address, browser type, pages visited, and referral sources is captured automatically through cookies, pixels, server logs, and analytics tools. Payment information is processed securely without storing full card details per PCI DSS standards. Communication data including email preferences, support inquiries, and feedback is obtained from your interactions. We do not collect sensitive data beyond what’s required for shipping and payments. Information is sourced directly from you during forms and checkouts, automatically via Site technologies, and from third parties like payment processors (e.g., Authorize.net or Stripe for tokens only), shipping carriers for tracking, and authentication services like PSE or APEX for graded items. No data comes from social logins, as we prioritize manual registration for enhanced security.

How We Use and Share Your Information

Your information is used to process and fulfill orders with secure shipping of stamps, provide customer service for tracking and returns, personalize recommendations such as similar USPS stamps based on your history, send transactional emails for confirmations and updates plus marketing messages (with opt-out options), prevent fraud through address verification systems, analyze trends to improve the Site using aggregate anonymized data, and comply with legal obligations like tax record-keeping. Data is retained for orders up to seven years per IRS requirements, account data until deletion request, and logs for twelve months. We do not sell personal data to third parties. Sharing occurs solely with service providers like PCI-compliant payment gateways that never receive full cards, shipping partners receiving addresses only, email platforms like Mailchimp under GDPR compliance, and hosting services on secure servers. Disclosures may happen in business transfers such as mergers with prior notice, for legal purposes including subpoenas fraud prevention or USPS verifications, or with your explicit consent for affiliates and promotions. International data transfers from EU to US employ Standard Contractual Clauses for protection. No sharing with third-party marketers without opt-in consent.

Security, Cookies, and Tracking

Security is paramount with full Site encryption via SSL/TLS, PCI DSS Level 1 compliance for payments where no card data is stored on our servers, tokenization ensuring gateways handle sensitive details, firewalls, regular vulnerability audits, and role-based access for staff under non-disclosure agreements. Despite robust measures, no online system is entirely impenetrable, so we encourage strong passwords and two-factor authentication where available, and urge reporting suspected breaches immediately to support. Cookies and tracking technologies include essential ones for cart functionality and login persistence, analytics like Google Analytics with anonymized IPs for traffic insights, and marketing pixels such as Facebook Pixel for retargeting, all manageable through browser settings or our cookie consent banner. We respect Do Not Track signals where technically feasible and provide clear opt-out mechanisms for non-essential tracking.

Your Rights, Children’s Privacy, and Third-Party Links

You have rights to access, update, correct, delete, or obtain a copy of your personal data by logging into your account or emailing support; erasure is subject to legal retention holds like tax records. Opt-out of marketing emails anytime via unsubscribe links, and exercise CCPA Do Not Sell My Info rights (though we do not sell data) or GDPR withdrawal of consent. California residents can request disclosures twice per year, EU/UK users data portability and objection rights, with verification via order number or similar and responses within 45 days maximum. The Site is not intended for children under 13 per COPPA, with no knowing collection from minors; parents should contact us for data removal. Links to external sites like USPS, PSE, or carriers are provided for convenience but are not controlled by us—please review their privacy policies separately. For international users, data is primarily processed and stored in the US with adequate safeguards for cross-border transfers.

Policy Changes and Contact Information

Material changes to this Policy will be notified via email to registered users or prominent Site banners, while minor updates are posted here with the new date. Your continued use following changes indicates acceptance.

For privacy questions, rights requests, or concerns, contact us at privacy@stampcollectshop.com or support@stampcollectshop.com; we respond within 48 hours. StampCollectShop LLC, 1077 North Willow Avenue Ste 105-405, Clovis, CA 93611, United States, serves as the controller. Your trust enables secure collecting—thank you for choosing us.